Delivery Instructions & Policy

Orders placed will be dispatched the next business day whenever possible. If the product is urgent, please contact our staff on Ph 07 49262099. We deliver by general freight anywhere in Australia.

Most of our products are heavy and orders must be signed for; unfortunately this means we can not usually deliver to PO boxes. There are some exceptions to this rule so if you really need a PO box delivery let us know what you're going to order and we'll see if it's possible. Whenever possible, use a business address for delivery where you know someone will be able to sign for it during business hours.

We advise that you do not take time off work or make special arrangements to be at home all day waiting for the courier. Whenever possible use a business address for delivery where you know someone will be able to sign for it during business hours.

Cost is based upon the total weight of your order, the freight is calculated on checkout. Please note that there is a surcharge for dangerous goods. So any inclusion of dangerous goods will have a significant impact on the freight cost. Depending on your area we may be able to make alternative freight arrangements for dangerous goods, just give us a call so we can discuss it.

Delivery to some regional areas may take up to 3-5 days.

We cannot guarantee next business day delivery due to fluctuations in order demand and other events out of our control, but you can be assured we will dispatch you order as soon as we can.

Special Delivery Instructions: We will ensure that any special instructions are written on the consignment note or on the courier satchel. Unfortunately we can not guarantee that these instructions will be followed by the courier.